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- Past Tradeshop Customer's
Very Kind Comments....
"The Library of Congress of Customer Satisfaction"
...notice the e-mail adresses? Our praise is verifiable!
*Updated as time permits. Serving clients comes first here.
Date: Wed, 4 May 2005 08:40:17 -0700 (PDT)
From: Laura Walters <mlwalters@sbcglobal.net>
Subject: My ring arrived!
To: duane@tradeshop.com
Status:
Duane,
The ring just got here - and it's breathtaking! You are truly a miracle worker. It looks so much better than I even imagined it could. Thank you, thank you, thank you! And thanks to everyone there who worked on it. The engraving looks wonderful. I'm speechless. I've already given your card to three girls in the office - they can't believe the difference from my first set.
Outstanding work!
Laura Walters
X-POP3-Rcpt: elsey@tradeshop.com
From: PrncysAyla@aol.com
Date: Fri, 29 Sep 2000 18:23:34 EDT
Subject: Re: The royal ring is ready
To: Ray@tradeshop.com
::screams at its beauty & drags her husband over to her screen to see it::
Aaaaaaaaaaack!! It's awesome! Didn't think the pear was gonna sit up that high on the ring, but it looks ok. You guys did a great job....on all of them. You *do* realize, however, that Jerome will have to be beaten severely when he gets back. How DARE he leave the estates before my rings are complete! What nerve! ::laughs:: Does he prefer whips & chains or does he have another method of punishment he likes better? ::quirks her brow & smirks....then, unable to contain her laughter, busts up::
Anyway....back to the rings. I would prefer to have all of them here, at least for now. We can work out the engraving dilemma this way....Have Jan issue a refund of the engraving costs, to be returned with the rings & after the first of the year, I can send the ring & the funds back & the engraving can be done then OR send all the rings back, leave the funds for the engraving there & schedule the engraving for my engagement ring the day Jerome gets back, at the end of October. I can send the ring back a few days before he returns, so it'll be all ready for him when he walks in.
Let me know. If at all possible, we'd like the rings as quickly as we can get them. Just in case, I've again placed our mailing address below:
I can assume (I know, baaaaad thing to do ::giggles::) the package will be sent either FedEx or insured certified? Our thanks again to everyone there. Take care & talk with you soon.
H.R.H. Princess Ayla déCavalcanté-Stirling aka Tracey K. Ammons ::giggles::
X-POP3-Rcpt: elsey@tradeshop.com
Date: Sat, 07 Oct 2000 00:03:35 -0700
From: BO sbogie@swbell.net
Subject: Re: Option to Lighten
To: Tradeshop
Bill,
What can I say....you're the best! I'm so impressed.
Even though you knew I was completely sold, and you've already got all my money, You still took the time to shoot some more shots just for my pure enjoyment.
You've made my week!
I pulled up the link that you sent last night for several people at work today. Let me tell you, even the guys were oooohing and awwwwing. I'm not kidding! The ladies were obviously impressed, but to get the guys wowing at just the pictures, you've done some excellent work.
Here's something else to make you smile. The wonderful man I'm going to marry has absolutely no appreciation for jewelry. He'll wear the simple gold band I'm giving him, but he doesn't even wear a watch. Do you remember that drawing you sent? The one I made some adjustments to? When I showed him the drawing he said it looked like a W.W.W.F. wrestling belt! Course he was trying to bait me.
Tell you what though, the pics have so impressed him that he is VERY excited about seeing the ring tomorrow.
Thanks so much to all of you for your hard work and incredible attention to detail.
When I pick myself up off the floor, after seeing the real thing tomorrow, I'll shoot you another e-mail.
Take care,
L
LX-POP3-Rcpt: elsey@tradeshop.com
Date: Thu, 19 Oct 2000 17:20:30 -0700 (PDT) From: Agustin Odio a_odio@yahoo.com
Subject: Thanks
To: Ray@tradeshop.com
Well it is never too late to thank you for the ring. It was perfect and I really appreciatte all your efforts to make Denises wish come true. The ring is as lovely as she is. Thanks agian for everyhing. By the way I am from Costa Rica, not Russia.
Denise will be getting in touch with you pretty soon...
Thanks again for everything.
X-POP3-Rcpt: elsey@tradeshop.com
X-EM-Version: 5, 0, 0, 0
From: "Andrew Miller"
To: RayElsey@tradeshop.com
Subject: The "Miller Time" ring in Ohio
Date: Fri, 20 Oct 2000 20:48:17 -0700
--- Andrew Miller
--- martha303@earthlink.net
--- EarthLink: It's your Internet.
Hello Ray,
The last time you heard from me I was crying on the phone because I couldn't find a reputable appraiser. This was back in April. Well my husband tracked one down and everything got sorted out. My ring got appraised for 12,000 dollars!!!!! :)
I'm e-mailing you because I still get compliments on my ring.
I'm so proud of my ring. When we were first married I never thought I'd wear a diamond because of our finances. I never imagined that I would be wearing a high quality ring at that. I can tell that you spent a lot of time on it. You'll probably hear from me again because I'm looking for platinum earrings to match my ring. Keep up the great work. I've told virtually everyone that I know about your website and I know two of them are looking. One lady that works with my husband wants a ring just like mine. Here's to another honeymoon thanks to you!!
Martha Miller
Willoughby,OHX
Date: Sat, 21 Oct 2000 10:59:10 -0700
From: "Glenn Butler"
To: Gary@tradeshop.com
Subject: Butler
X-Motorola-Sent-Wireless: 1
Gary,
The ring is a smidgen too big. It slips pretty easily over her knuckle and off her finger. How can we make it a 1/4 to 1/2 size smaller? Do you have to actually cut it, then solder the cut? That sounds like it would leave a nasty scar there. Any ideas on how we should proceed with making it a little smaller. She loves the ring and is glad I have such great taste! Thanks again.
Of course, she said "YES!!!!" ;-)
Lemmee know!
Glenn ButlerX-POP3-Rcpt: elsey@tradeshop.com
Date: Mon, 30 Oct 2000 08:40:55 -0800 (PST) X-Sender: elmar@mail.ocf.berkeley.edu
To: Jan Elsey
From: elmar
Subject: Re: Me again...
We've received the ring. It looks great.
Thanks,
Elmar and Lisa
X-POP3-Rcpt: elsey@tradeshop.com
Date: Sun, 12 Nov 2000 21:09:07 -0800
From: Jeffrey Whitehead
Reply-To: jeph@curs.org
X-Accept-Language: en
To: Jan Elsey
Subject: Re: Shipping!
Jan,
The ring is excellent and has been recieved and verified. Please go ahead and send the original certificate any time.
From: KATHY723@webtv.net (KATHY JEFFERSON)
Date: Wed, 15 Nov 2000 08:01:26 -0500 (EST)
To: ray@tradeshop.com
Subject: Sleepless in Greensboro
Hey Ray:
Barry forwarded your e-mail of yesterday of my ring finished. Well, I took your advice, and got a glass of wine and enjoyed gazing at the intricate details of my ring. I love the little hearts! It truly is a work of art, and you are a wonderful artist. I truly feel so lucky to know that I am getting a ring made just for me that is just exquisite!
Please go ahead with the 3 mm comfort band to match (that can be worn alone) and Barry is now fine with a platinum band per your e-mail with the 6 mm milligrain edge and engraving that was shown.
I saw the e-mail at around 10pm last night, and was sleepless at 2 am, had to see it again... it is a dream come true, especially since, when Barry gave me a store bought engagement ring a month ago, we found out after getting it appraised, the diamond had been switched. Of course, the ring went back, and that's how we decided to only go with a GIA diamond and learned about you through your friend at Affordable Diamonds, beause of your beautiful custom mountings. Needless to say, everything happens for a reason, and it was worth the wait. Now, I can't wait to see it in person!
Thank you for all your creativity and energy. You will always remembered and referred by us.
Kathy
From: "McMillan, Sam AVCM (CVW-5)"
To: "'Jan Elsey'"
Subject: RE: Shipping!
Date: Fri, 1 Dec 2000 09:56:14 +0900
Jan,
Received rings day before yesterday and they are beautiful!!! Wife loves them! Thanks for the great service and the rings are exactly what my wife wanted. Thanks again!
Sam C. McMillan
From: "Lisa Castellino"
To: ray@tradeshop.com
Subject: WOW!!
Date: Sun, 24 Dec 2000 00:21:49
Hey Ray
The rings are both beautiful.
Of course I am partial to mine. We are so happy.
Thank you so much.
Lisa Castellino and Bret Bowen _________________________________________________________________ G
Date: Thu, 25 Jan 2001 12:50:15 -0600
From: Brandon Anderson
To: Duane
Subject: Thanks
Hey Duane,
I just wanted to write and say thanks.
The diamond looks great. I appreciate you working with me on it. Is it possible to get a diamond wrap for the solitaire from you all?
From: "Leonard, Marilyn"
To: "'Duane'"
Subject: RE: shipping....
Date: Wed, 7 Feb 2001 16:54:38 -0600
It came and it is dazzling!
I already took it to my jeweler (who is a certified gemologist) and he was very impressed with what I paid for it. I looked at it under 10x and it looks better than I thought it would. It has been sent off to be set and will be ready for me when I get back from the Cayman Islands. Thanks for all your help! Please send me the original certificate.
Date: Sun, 11 Feb 2001 11:08:28 -0800
From: Amy Ulness
To: WebMaster@tradeshop.com
X-Priority: 3
Ray, I ordered a ring about a year ago and wanted to tell you all that has happened since.
First, I was super leery to order on the 'net. And my husband is a lawyer--naturally a suspicious guy. But your price was so good and you were so nice he finally relented. I sent you a setting and you mounted the diamond. It's a 1.6 carat princess cut in a platinum setting with 3 princess cuts on either side. I took it so a very reputable jewelery in Westport Connecticut and he looked it over and said it was an absolutely fabulous diamond--dead square and well proportioned.
I didn't have the GIA cert with me but he appraised it as a VS diamond when the cert said SI1. And the color was G but he said it was really far on the F side. He appraised it about $2500 more than I paid. COOL. Anyway thank you soooo much.
The entire transaction and the end result--the ring--were perfection.
In my son's words--you guys rock!
Amy, Fairfield, Connecticut.
(You can use me as a reference if you wish.)
Reply-To: "Chris Bryant"
From: "Chris Bryant"
To: "Ray"
Subject: Great work!
Date: Tue, 13 Feb 2001 06:56:08 -0500
X-Priority: 3
Hi Ray, just wanted to thank you for the wonderful work that you did on the wedding bands that I ordered. We were so excited to get them that my fiancee came over to my place after getting off work last night at 2 in the morning, and we were not disappointed. Great job! :)
One question and one request, though. The question: Is there a picture of the rings anywhere on your site (easier to have friends link to that then to take a decent picture of them)? The request: There wasn't an invoice that was sent with the rings. Could I please get a copy of it for my records?
Thanks very, very much and I'm sure I'll be doing business with you again sometime in the future.
Chris Bryant
From: "Rimas Miknaitis"
To: "Duane"
Subject: ring
Date: Tue, 13 Feb 2001 11:30:44 -0600
Duane,
Geeze the mail is fast sometimes! I just got the ring 5 mins. ago. You were right. I love the style! It's breathtaking! Thank you so much. It is the most beautiful thing I've ever seen. Congratulations - one more VERY satisfied customer.
PS - sorry about the previous misunderstanding.
Thanks again,
Rimas
From: "Allex, Cassi, & Willow" <100-acre-wood@home.com>
To: "Ray"
Subject: Re: *******ON-LINE ORDER=Process ASAP to the DB*********
Date: Wed, 14 Feb 2001 08:08:53 -0500
Ray,
I received the ring yesterday and all I can say is WOW!
It is fabulous.
Thank you so much for your help and speedy service. I will recommend you to everyone any chance I get. =o)
Jenn
X-Sender: lorgraphics@pop.mindspring.com
Date: Fri, 16 Feb 2001 15:15:11 -0800
To: Ray
From: Lorinda Ruddiman
Dear Ray,
The rings are really beautiful and fit us each perfectly. They exceeded our expectations, thank you so much we really appreciated your help. They arrived this morning in a box as hard to open as Fort Knox.
Best Regards,
Lindy
Lorinda (Lindy) Ruddiman
Lorinda Graphics
Date: Tue, 27 Feb 2001 18:02:53 -0700
From: Sharon Hassler
To: RayElsey@tradeshop.com
Subject: This may be a stupid question, but...
What is the stone called "black diamond"? A long time ago (don't ask) when I was much younger (don't ask), my parents (there's a clue) gave me a gold ring with a black diamond. I loved that ring. I didn't care if it was a piece of black glass or polished coal, I loved that ring, and I was heart-broken when I lost it. It still haunts me. Do you know what that type of stone a "black diamond" is? I'm guessing it's a gemstone of some kind if it even qualifies as that. Is it available?
By the way, you made a beautiful diamond engagement ring (celtic design) for my son and his fiancee a couple of years ago, and it was and still is the fireball you described. They had been to Italy before, loved it and decided to get married there so 20 of us went to Italy for their wedding. For the few who don't live here in Arizona and who hadn't seen the ring before, they all thought it was gorgeous. That diamond was indeed a true prize. It appraised at nearly double what he paid for it, and they've recommended you to everyone who's complimented the ring.
Regards,
Sharon Hassler
Chandler, ArizonaX-POP3-Rcpt: elsey@tradeshop.com
From: "KELLEY,LARRY (HP-Corvallis,ex1)"
To: "'Duane'"
Subject: RE: Congratulations
Date: Mon, 2 Apr 2001 17:31:12 -0700
:) :) :) She was ecstatic. She was fantastic. Thanks for asking. She loves it the ring. It is what we had looked at before Christmas. Except this one turned out leaps and bounds above what we had seen. She's still showing it off every chance she gets. You know she showed her appreciation! Wow!
She did leave the ring at a jeweler last week while she traveled. (I wanted to at least make sure the stone matched the cert. I was trying to do what you told me, but didn't make all the right connections at the right time. I did at least want to let you know, by checking, that I wasn't worried about the stone being something other than what I was told.) Sue is leaving the ring again for the full appraisal and mapping session this week, so she'll be without it again while she travels. The appraisal jeweler couldn't do it last week, so it's being done this week. Sue doesn't know the value, so wasn't able to give them one. They will have to decide themselves what it's worth.
Sue's already gotten used to having the ring on, and misses it when she doesn't. Because of her travel, we will probably just get her a normal band to wear on some of her sojourns. I'd hate to have her lose a finger, or have it stolen. Some of the places she travels are not always the best places to be. I'd just like to remove temptation if I can. Granted it's not overly huge. It can be replaced. But I don't want to take any chances with her if I can help it.
"Duane's" ring was great. I was copying off some of the *.jpg's of Sue's ring when I saw the finished pictures. I had seen the original two stones and wondered which he would choose. I can tell by the color that he chose the 9.something carat stone. It had the darker, more brilliant color. The ring turned out great. The wax version didn't do the finished product justice. It was beautiful.
I will enjoy watching your site in the future. I have no doubt we will do business again in some form or another.
I'll let you know what we find out.
Thanks again.
Larry
Date: Fri, 6 Apr 2001 17:45:10 -0700 (PDT) From: "K ecia J. Waddell"
To: Ray
Subject: Wedding Ring from Kecia Refinish Project
Ray,
I was lookin' through the Client Recommendation Letters section on your site and ran across the one I sent almost two years ago...when I was Ms. Brooks and people thought I was crazy for going through the Web to have my future husband's ring designed.
Well, Ray, my friend...I didn't lie to ya' note the CLOSING STATEMENT below from my original note...
Date: Thu, 15 Apr 1999 09:18:20 -0800
To: Kecia Brooks kb11osfd@atlas.moa.net
From: Ray
Subject: Re: I LOOOOOOVVE IT!!
>Thanks, Team:
Howdy :)
>>I have just received my ring and I'm incredibly pleased with the work from >Tradeshop!!!!
{Grin}... yer rockin :)
>This will NOT be the last time I use your services!!!
Yep! Ms. Brooks-- now Mrs. Waddell --has entrusted HER wedding ring to your care.
This wedding ring refinsh project won't be the last either. I've still got an aquamarine setting that, I KNOW, should be an example for your Hall of Shame page. The shank is so thin that it has conformed to my finger and in probably just a matter of time will snap! I don't wear it very much and that's a shame.
Anyway...since '99 I don't fail to recommend Tradeshop to others who don't fear the power of e-commerce! Now my husband is a believer and he tells others as well. "All hail Tradeshop, hallelujah!" :)
I'll call you soon about my refinish project...
From: "Thornhill, Julie [JANUS]"
To: "'Ray'"
Cc: "'Locklear, Ari'"
Subject: RE: Thornhill, Julie RE: Celtic ring info......
Date: Mon, 9 Apr 2001 15:55:16 -0400
Ray-
All we can say is WOW!! You got the size absolutely perfect! This made us so happy, now we can't wait to wear them and show them off! June 29th is our wedding day and we are so happy we planned ahead and had these rings custom made. No one will have anything like these.
We are so happy with the work you did, and you're right, you can't even tell where you resized the ring! It looks awesome!
Anytime we need more jewelry, we will be sure to give you a ring!
Thanks so much for all your work.
Regards,
Julie
-------------------------------------------- Julie C. Thornhill, PharmD
Manager, Outcomes Research
Janssen Pharmaceutica
1125 Trenton-Harbourton Road
Titusville, New Jersey 08560-0200
Date: Tue, 10 Apr 2001 13:10:59 -0500
Subject: Ring
From: Erika
To:
Ray,
I got the ring today. It looks wonderful. I am very happy with it. I will send you pictures of the rings together from the ceremony.
Thank you so much.
Erika Bach
Ps I am sure that we will have more orders for you in the future.
From: CFrato@aol.com
Date: Wed, 11 Apr 2001 12:54:24 EDT
Subject: A Very Happy Bride to Be!
To: WebMaster@tradeshop.com
Hi Ray, its Concetta Frato,
I saw my ring on your web page I am so excited! Yes, this is a defiant go!!!!! I can't wait to receive it on line it looks wonderful but in person it must be magnificent. You have done wonderful work! I can't believe I just gave you a few stones and you give me back a ring I will treasure the rest of my life. Thank you so much, you have the magic touch that I will recommend to all with ears.
I would also like to add I thought you were personally wonderful to work with, I enjoyed our conversations. Although we have never meet (and I sent my diamond's literally to a stranger) your knowledge gave me the confidence that insured me I made the right decision.
I am so happy I went with you. I would never go else where for my jewelry needs.
Thank you.
A very happy Bride to Be!
From: "Eileen M. Alexy"
To: "Duane"
Subject: Re: Just checking in...
Date: Wed, 11 Apr 2001 15:13:41 -0400
Duane,
I haven't officially "gotten it" yet -- but I did get a peek and had a chance to try it on - I have to say - I think that it is ABSOLUTELY STUNNING!!! It's just what I wanted! Now Joe keeps teasing me and says he has to figure out the right time to give it to me -- he's just baiting me! I can't wait to get it on my finger - it's a little big and top heavy , but my fingers tend to swell up in the summer - I think it is gorgeous!
Can I say --- THANK YOU! THANK YOU! THANK YOU and BRAVO! (Now I've got to figure out what I want for our wedding rings - HA HA!)
Take care and thanks for checking in! I love the work that you guys do - true craftsmanship!
Eileen :-)
DuaneX-POP3-Rcpt: elsey@tradeshop.com
From: VTigger23@aol.com
Date: Thu, 19 Apr 2001 00:45:54 EDT
Subject: Re: Congratulations on your rock! : )
To: duane@tradeshop.com
Thanks for the note, Duane.
You guys are so speedy.
You never fail to impress me!
The ring looks great! Can't wait until my eyeballs see the real thing.
I'll let you know when I need more business cards. Thanks for remembering to send some cards. I'm rather chatty at times and not a bit shy, so your cards will definitely be going places. I brag about your site alllll the time. Telling everyone what they are missing if they don't check y'all out!
Later. (Don't forget to eat).
From: "LASHER,JIM (HP-FtCollins,ex1)"
To: "'Duane@Tradeshop.com'"
Subject: She loved the ring
Date: Thu, 19 Apr 2001 14:52:31 -0400
Hi Duane,
Even though it's been a little over a month since we got the ring, I've just now found the time to write you. A new baby has a way of eating all available spare time! Anyways, my wife loved the ring!!! You guys did a fantastic job, and I appreciate the quick turnaround. Next time, I'll plan a little farther in advance than 2-13 for a Valentines gift :). I'll definately be contacting you and Ray for future projects.
Date: Fri, 20 Apr 2001 11:21:55 -0400
From: "Hunt K. Choi"
To: raylc@tradeshop.com, duane@tradeshop.com Subject: (no subject)
Gentlemen,
I just peeked in the Customer Projects area of your website and saw the ring you've been working on for me. I must say it looks terrific! Great job. Tell me, when can I expect to have this future heirloom in hand?
From: CFrato@aol.com
Date: Fri, 20 Apr 2001 17:24:45 EDT
Subject: Ray
To: WebMaster@tradeshop.com
Well, My ring has arrived, it is brilliant!
I love it!
I am defiantly doing the Happy Dance! The ring fits on my finger perfect, and is more beautiful in real life then your web photo even shows. My Eddie who wasn't sure what he thought of it by viewing the photo's only at first. Now has seen it in person and LOVES It. His exactly words where WOW! That is gorgeous! that is some ring! He thanks you for making such a lovely ring for him to present to me on our wedding day. I am so happy Ray you have made me a a perfect wedding ring! You will always be part of my wedding memories. My family loves the ring and my Mom wants you to do some work for her also. Keep up all the good work if any one wants a reference from me please feel free to give them my name and number you have been great to work with. like I said before I will come to you for my future jewelry needs.
Thanks again Concetta Gina Frato
From: "Gina Shar"
To: raylc@tradeshop.com
Cc: ginashar@hotmail.com
Subject: Holy Smokes!
Date: Mon, 23 Apr 2001 19:13:58 -0000
Mondays will never be the same again, since this piece of perfection arrived today, starting my work week out like no other in history.
Ray you have outdone yourself with the rebuild of my grandmother's ring!It is totally stunning, and what's more, it's just the way I imagined it should look if done correctly. Thank you for being the willing master craftsman that you are, and for adding another heirloom to my collection.
You are the BEST!
Gina
From: VTigger23@aol.com
Date: Tue, 24 Apr 2001 22:36:51 EDT
Subject: Tom's wedding ring
To: Duane@tradeshop.com
Hi, Duane.
Got it. Loved it. Secured it.
Tom was very pleased with his ring. He doesn't show alot of emotion (unlike me!) but he seemed like he was happy with his choice. I already have his ring in my safety deposit box until THE day! Did I tell you we are getting married on 9-1-1? Kinda catchy don't you think? I picked the date, Tom picked the month. I wanted a date that I'd remember (I would tend to be the one to forget the anniversary...oops). I'm going to have them engraved for September : T.D. + V.R. 9-1-1. Yeah, I like it.
Tom did ask me if there was any documentation as to the diamonds in his ring. I vaguely remember you saying the manufacturer will probably set 'g' color and SI2's but I can't be certain. Duane, IF at all possible, would you please send me information on the diamonds in Tom's ring?
I've already given away two of your cards and I just got his ring yesterday! I'll put a stash in my purse and we'll see how far these cards can go.
Thanks again. I think the ring is classy and will look even better once it is on Tom's hand!
Ray''s (and others?) organization/website is very professional and friendly.
It was a pleasure doing business with you!
From: "David Klatt"
To:
Subject: Ring Sizing
Date: Tue, 24 Apr 2001 21:51:45 -0700
Hi, Duane.
We received the rings in the mail yesterday... they look great! Susan sure missed having them, so she was *very* excited to get them back... and they fit perfectly now!
Thanks again for your great work, and taking care of them so quickly!
-David Klatt
-------------------------------
Klatt Design
P.O. Box 53261
Bellevue, WA 98015-3261
Subject: Re: Wedding ring
To: Duane
From: heidi.m.gardner@accenture.com
Date: Tue, 1 May 2001 08:52:20 -0400
Duane - the ring is here and looks beautiful - you guys did a great job (again)!!
Thanks!
Heidi M. Gardner, SPHR
GSL People Programs
Cleveland, OH
From: Gogodad@aol.com
Date: Thu, 3 May 2001 12:08:04 EDT
Subject: Re: shipping
To: duane@tradeshop.com
Duane,
Just a note to let you know that FedEx just delivered the diamond. It is beautiful!
Thank you for your prompt attention to my request. I will contact you soon about placing it into a setting.
Michael Dambra
From: "KELLEY,LARRY (HP-Corvallis,ex1)"
To: "'Duane'"
Subject: Appraisal Figures
Date: Thu, 3 May 2001 15:52:50 -0700
Hi Duane and Ray,
I meant to get back to you before now with the following values. Sue did have the ring appraised. Just so her judgement wouldn't be tainted, the lady appraiser wasn't shown the original certification, or told the purchase value, until after she was finished with her appraisal. She mapped the inclusions and whatever else she does, and was able to match the original certification pretty closely. She appraised the gold band and mounting at $275. The stone at $8000. Total figures then being $8,275!!! An almost 37% increase in value from purchase price!!!
I can't say much, other than Thank You again. Sue is Very happy with the ring. And whatever makes her happy, I "enjoy" very much.
You made the purchase procedure fun and painless. If I can ever send business your way, I will do so.
Thanks again,
Larry Kelley
Date: Thu, 3 May 2001 23:58:41 -0400 (EDT)
From: Charles Evans
To: Ray
Subject: The Emerald Diamond I bought from you
Ray,
just wanted to let you know that my fiancee loved the diamond. She was ecstatic. I was a little leary about doing this over the internet, but you guys made it simple and put totally at ease. I plan on buying all future jewelry through tradeshop.
Thanks again
Charles Evans
A very satisfied customer
Date: Mon, 7 May 2001 21:00:26 -0700
To: duane@tradeshop.com
From: Emily Rogers
Subject: My ring is too cool!
Dear Duane,
Sorry it has taken me so long to write this thank you. Even though my stone is synthetic, everybody LOVES the ring--the way the crown and mitered band show off the stone. We can't get over how the band ends seem to just disappear into the base of the crown. You can't see the where the two pieces are joined at all--it looks seamless--another example of Tradeshop's fine craftsmanship.
I have an antique setting that needs some rebuilding; it's really a lovely mounting. I know that Tradeshop can do a wonderful job for me, so you'll be hearing from me again in the future.
Thanks again for the great customer service and wonderful craftsmanship!
Cheers,
Emily
From: Leighkirk@aol.com
Date: Sat, 12 May 2001 15:12:28 EDT
Subject: The Ring Fits!!!!!
To: duane@tradeshop.com (Duane), raylc@tradeshop.com
Hi there - got the ring - it works this time - perfect size :)
Thank you.
We are both wearing them now - and everyone says they are exquisite and beautiful.
Thanks again!!!! Leigh
X-POP3-Rcpt: elsey@host.virtcert.com
From: Larry White LWhite@Heartlandbc.com
To: Ray Ray@tradeshop.com
Subject: RE: Check
Date: Tue, 1 Aug 2000 12:11:10 -0600
Wanted to let you know that my wife loved the earrings, as you told me she would. They are stunning! Also, the appraisal came in at $7,200, which is quite nice. It was a pleasure doing business with you.
From: Ray [mailto:Ray@tradeshop.com]
Sent: Wednesday, June 28, 2000 10:14 AM
To: Larry White
Subject: RE: Check
Thanks Ray. I've never been excited about jewelry before.
Yeah, I know what ya mean :)
My wife and I celebrated our 26th anniversary and I can tell you that to me fine jewelry has always meant more than just merchindize... These earrings for example, there is no finer match and no finer look than this pair, idealcuts and sweetly matched for the nicest pair of earrings you will ever see...
We're set and ready to rock yer world :) ...and it's good that you are somewhat excited, for the gift you will give will be legandary indeed!
Ray
=============
X-POP3-Rcpt: elsey@host.virtcert.com
From: Mytelos2@aol.com
Date: Tue, 1 Aug 2000 21:03:28 EDT
Subject: Re: QUAKE, TEQUILA, AND ???
To: Ray@tradeshop.com
Ray.... I'm engaged, and Julie is wearing the diamond.
Thanks buddy. regards, Barry
X-POP3-Rcpt: elsey@host.virtcert.com
From: "RichSnM" RichSnM@email.msn.com
To: Ray@tradeshop.com
Subject: original ags
Date: Wed, 2 Aug 2000 10:26:36 -0400
X-Priority: 3
Hello Ray, Well I am engaged now thanks to that H&A diamond. One word STUNNING!
I would like the AGS certificate sent to me, Please reply. Thank you,
Stevan Rich
X-POP3-Rcpt: elsey@host.virtcert.com
X-Originating-IP: [63.212.186.41]
From: "Audra Allison" audie1231@hotmail.com
To: Jan@tradeshop.com
Subject: Re: Shipping
Date: Wed, 02 Aug 2000 20:18:14 EDT
Hi, Jan!
Thanks! I got the set and I love it! :)
I hope to be shipping it back to you shortly to have the stones set and sized.
One small item---Bill had said he would only charge the $12 for 3-day Fedex shipping, not the next day, $25. He was supposed to have shipped the set last week and didn't---so he shipped it next day since it was a mistake. If you could, please credit my card the $13 difference. Any problems, let me know.
Thanks! It is exactly what I was looking for!
X-POP3-Rcpt: elsey@host.virtcert.com
From: "Kirk, Karen" Karen_Kirk@earthtech.com
To: "'wendy'" wendy@tradeshop.com
Subject: RE: KAREN KIRK'S RING
Date: Fri, 4 Aug 2000 14:00:54 -0700
Wendy
this is the right engraving. I love the ring, it's beautiful!
Karen
-----Original Message-----
From: wendy [mailto:wendy@tradeshop.com]
Sent: Friday, August 04, 2000 4:02 PM
To: Kirk, Karen
Subject: Re: KAREN KIRK'S RING
Hi Karen,
The ring is done being manufactured!
Ray is out of the office until Monday but wanted to show you pictures of the ring before the hand engraving. Here is the link:
http://www.tradeshop.com/temp15/kirk.pre.engrave.jpg
Since Randy is the one who started this project, I wanted to double check with you about the hand engraving before we started. This is the link below I have for the hand engraving:
http://www.tradeshop.com/temp8/denisedone.jpeg
I just wanted to make sure this is correct so when it is done, it is done correctly. Please let me know as soon as possible to confirm the engraving style and I will get this to our hand engraver to get this going. You can email me back or call me at the number below.
Have a great day!
Cheers,
Wendy (Wendy@tradeshop.com)
http://www.tradeshop.com
(800)224-8086 Fax (503)256-3794
X-POP3-Rcpt: elsey@host.virtcert.com
Reply-To: danbarber@earthlink.net
From: "Daniel A. Barber" danbarber@earthlink.net
To: "Ray Elsey" ray@tradeshop.com
Subject: Received Ring
Date: Wed, 9 Aug 2000 12:10:13 -0700
X-Priority: 3 (Normal)
Importance: Normal
I received the ring this morning.
It's beautiful - thank you so much for putting together a quality piece of jewelry and making this a trouble free experience. I will be taking it in for an appraisal tomorrow and should get the written results back in 5 - 7 days.
Best Regards,
Dan Barber
X-POP3-Rcpt: elsey@host.virtcert.com
X-Originating-IP: [205.134.247.18]
From: "MIKE DUKE" cruzin65@hotmail.com
To: bill@tradeshop.com
Subject: Ring
Date: Mon, 14 Aug 2000 06:20:37 GMT
Hi Bill,
All I can say is "WOW AND HOT DAMN !!!!!
When I saw those pictures they brought tears to my eyes!
It looks so beautiful!!
I love the millgrain on the edges, its exactly how I wanted it. Jerome really did a great job. Here's a email hug to you all!! I'll call tomarrow on the final payment.
Thanks,
Kathy Duke
X-POP3-Rcpt: elsey@host.virtcert.com
From: "Hadd, Tim J." TJHadd@scj.com
To: "'Ray Elsey'" Jan@tradeshop.com
Subject: RE: Tim Hadd
Date: Wed, 16 Aug 2000 11:38:40 -0500
Ray,
Package has arrived at my home.
Everything looks good, I'm excited. I am in the process of getting an appraisal. I'll make final approval/acceptance at that time. The first jeweler I called said appraisals were taking 1 week. I may need, if other places have similar back-ups, a couple more days then the 7 day period.
Thanks,
Tim
X-POP3-Rcpt: elsey@host.virtcert.com
X-Originating-IP: [205.134.247.79]
From: "MIKE DUKE" cruzin65@hotmail.com
To: Bill@tradeshop.com
Subject: Ring
Hi Bill,
The ring arrived safe and sound. It is truly beautiful!! I've never seen any diamonds that have so much sparkle and life as these do, and the engraving is wonderful. I have one question though, what ring size do you have down for me? Its a little big, maybe a 1/2 size or so.
Thanks again,
Kathy Duke
X-POP3-Rcpt: elsey@host.virtcert.com
From: "J Coxhead" jcoxhead@home.com
To: Ray@tradeshop.com
Subject: Marquise Diamond
To Ray and Crew,
I received the diamond today! My heart was beating rapidly as I tore the package open. My heart began to beat even faster as I stared at that magnificent rock. WOW!!!! Its was better than promised.
Having never made such a large investment over the internet before I was very skeptical. You took your time, and put me at ease.You provided a fine quality diamond and very fine personal service all rolled into one affordable package ( a rare duo now a days)
Thank you for the smiles.
Julie
X-POP3-Rcpt: elsey@host.virtcert.com
From: Flnfyn@aol.com
Date: Sat, 19 Aug 2000 17:35:37 EDT
Subject: Re: Stone...
To: Jan@tradeshop.com
Hi Jan,
The ring arrived today safe and sound! It's beautiful!!!! Thank you for expediting it for us. I'll present it to Doreen tomorrow and we'll both take a close look. I'll let you know how she likes it!
Thanks,
Scott
X-POP3-Rcpt: elsey@host.virtcert.com
From: Flnfyn@aol.com
Date: Mon, 21 Aug 2000 14:22:31 EDT
Subject: Re: Stone...
To: Jan@tradeshop.com
Hi Jan,
I gave the ring to Doreen yesterday and she was stunned by how gorgeous it is. To say that you did a fabulous job would be understating it. She commented several times that it looks even better than it appeared in the web site photos.
In any case, thanks so much for getting this done within our timetable and we'll be in touch soon regarding bands.
Regards,
Scott Jones
X-POP3-Rcpt: elsey@host.virtcert.com
From: "Gallagher, Schaun" SchaunG@red-man.com
To: "'jan@tradeshop.com'" jan@tradeshop.com
Subject: Sapphire ring.
Date: Tue, 29 Aug 2000 10:03:58 -0500
Jan,
Ya'll did it again!
What a great looking ring. You guys are the best. THANKS for all your help and work. Can't wait to see how the pendant turns out!
Talk to ya soon, Schaun
Schaun Gallagher
Strategic Account Manager
Red Man Pipe & Supply
From: "MIKE DUKE" cruzin65@hotmail.com
To: Bill@tradeshop.com
Subject: Received Ring
Date: Fri, 01 Sep 2000 04:28:49 GMT
Hi Bill,
Just a note to let you know that I received my ring this A.M. Fits perfect!
Everyone just loves it.
Thanks again,
Kathy Duke
Date: Mon, 11 Sep 2000 13:46:35 -0400 (EDT)
From: Karen Maex maex@nadn.navy.mil
X-Sender: maex@arctic
To: bill@tradeshop.com
cc: Karen Maex maex@arctic.usna.edu
Subject: Our Projects
To Bill and all at Tradeshop,
Everything arrived safe and sound.
Tom and I know that our projects were not as sophisticated as others that you have done. But we are thrilled with the results just the same!!! We keep catching ourselves looking at our new rings and admiring them. We have received so many compliments on the rings and the earrings too.
It has been such a pleasure doing business with you.......
Karen Maex & Tom Faro
X-POP3-Rcpt: elsey@tradeshop.com
To: ray@tradeshop.com
Date: Mon, 11 Sep 2000 20:48:45 -0400
Subject: I LOVE IT! I LOVE IT! I LOVE IT!
Ray!
I can only speak for myself at the moment because Tom isn't here but you were absolutely right about improving a ring the second time! I didn't believe that my ring could be improved upon but, I just know I'll cry when I get it--Beautiful, just beautiful! Nice touch, getting both our names in the lead line! ; )
Now, when do we get them?????!!!!!!
I'd thank you for giving us extra special treatment-- your *extreme* good nature, the personal touches, being available to speak with us (almost) all of the time, your wonderful craftsmanship and all the other outstanding service you've given us (both times) --but I have a feeling that all of your customers are as lucky. Thank you so much for doin' that thing you do! Go ahead and send us some business cards! I've already sung Tradeshop's praises to several folks who plan to marry next year...I hope they're smart enough to listen to me!
I'm sure you'll get an equally gushing reply from Tom.
Thank you! Thank you!
xo-Diane
X-POP3-Rcpt: elsey@tradeshop.com
Date: Wed, 13 Sep 2000 10:32:29 -0500
From: Jeff jeff@apex.net
To: bill@tradeshop.com
Subject: got it!
Hey Bill, thanks for everything, I received the ring this morning. It is beautiful...she'd better like it!
:P
-- Jeff Carneal - Sys Admin - Apex Internet
jeff@apex.net http://www.apex.net (270) 442-5363
X-POP3-Rcpt: elsey@tradeshop.com
From: midwife@mindspring.com
Date: Wed, 13 Sep 2000 12:15:21 -0400
To: bill@tradeshop.com
Subject: rings....
Sender: midwife@mindspring.com
Thank you so much for your help in making my ring. I can wait to see it!!
If there is any more information/feedback that you need, please drop me a line....
Suzi Saunders
X-POP3-Rcpt: elsey@tradeshop.com
From: Ken Bass KBass@aircom.com
To: "'Gary'" Gary@Tradeshop.com
Subject: RE: Celtic done
Date: Thu, 14 Sep 2000 09:26:16 -0400
Thanks guys!!!
The final piece arrived today and I am very pleased at the final product.
(If I had found you before now, I would have had you do my wife's engagement ring and wedding band also. unfortunately, the search engine didn't bring up your page for "platinum wedding rings" or "engagement rings", or "custom jewelry". I finally came across your page when I typed "Celtic Wedding Bands").
Thanks for all the help and assistance.
You all do fantastic work! I'll recommend you to others at every opportunity.
thanks again.
-----Original Message-----
From: Gary [mailto:Gary@Tradeshop.com]
Sent: Wednesday, September 13, 2000 2:41 PM
To: Ken Bass
Subject: RE: celtic done
Thanks Gary:
Hey Ken,
I see what you mean..
I will remove the antique, and go for a lighter more uniform finish..
Cheers,
gary
X-POP3-Rcpt: elsey@tradeshop.com
From: "Burns, John L." jburns@sao.cjis20.org
To: "'RayElsey@tradeshop.com'" RayElsey@tradeshop.com
Subject: my ring
Date: Thu, 21 Sep 2000 10:51:25 -0400
Ray:
I just got the ring. I have to that it is spectacular. The diamond is amazing and the setting is phenominal.
I spent months researching diamonds and settings. I went to the mall retailers and then I check you guys out. I spent about a third of the money that I would have at a mall store and I got three times the ring from you.
And the great thing is that I know that my fiance won't see another ring like hers, ever.
Already everyone in the office has been asking me where I got the ring. I think you all may have to get used to shipping to Florida.
I want to especially thank Duane for his help in finding that perfect diamond for me. And also a special thanks to Bill for being patient in going through several ring designs until we finally developed something that was unique and affordable.
I have to say that I will never buy jewelery from a mall again. Why would I pay those massive prices for esembly line products when I can spend half the money and get something of superior quality and something that is truely one of a kind.
Very Sincerely,
John L. Burns
Punta Gorda, FL
Date: Fri, 22 Sep 2000 11:31:28 -0500
From: Christopher Baughn c_baughn@swbell.net
Subject: RE: Ring Pics
To: Ray raylc@tradeshop.com
Cc: brian@tradeshop.com
Importance: Normal
X-Priority: 3 (Normal)
Ray, Brian,
I want to thank you both for the quick response on the pictures. Sounds like business is great. I also wanted to take this chance to thank you and the entire Tradeshop crew for a wonderful job on our ring, we couldn't be any happier. In fact, I am very proud that my fiance wears your/our ring.
We will be getting back in touch with Tradeshop around Thanksgiving for our bands. We'll talk to you then and have a great weekend guys. Thanks.
Chris Baughn
-----Original Message-----
From: Ray [mailto:raylc@teleport.com]
Sent: Wednesday, September 20, 2000 10:42 AM
To: Christopher Baughn
Subject: Re: Ring Pics
Brian,
Ray here, webmeister and all that :)
Good Morning and sorry to bother you with this request.
During all of the excitement of having our ring built, I completely forgot to save our pictures from your web-site. Our ring has been completed since late June and has recently been moved off the site (looks really cool these days)to make room for the new projects.
Aaaahhhh grasshopper, I never remove anything... That went to an archive page, that is linked at the bottom of the "current.shtml" page where I show custom...
http://www.tradeshop.com/master/current2.shtml
http://www.tradeshop.com/temp15/baugh-beforeeng-big.jpg
http://www.tradeshop.com/temp15/baughnengraved.jpg
http://www.tradeshop.com/temp15/baughn-done2.jpg
http://www.tradeshop.com/temp15/baughn.on.hand.jpg
I try to keep the "Current" page smaller now for a faster load, and archive the other projects in a series of pages that are a running archive or our special order and custom projects :)
If you have any spare time, we had a platinum, hand-engraved, princess cut ring with side trillions. The current project page had it listed as "Baughn Humbug". Hope this is not a terrible inconvenience. Any pictures you can send would be greatly appreciated. Take care and let's hope the snow is good this year.
That ring is super fine Chris, and it was my pleasure to send you these links, for you make us what we are, and this project is a perfect example of what we can do... Thanks fer writing :)
Ray
From: "Burns, John L." jburns@sao.cjis20.org
To: "'Bill at Tradeshop'" bill@tradeshop.com
Subject: RE: Good news!
Date: Fri, 22 Sep 2000 15:41:14 -0400
I just wanted to let you know, people here haven't stopped talking about the ring. Everyone is amazed at how unique and elegant the ring looks. My fiance went shopping last night and got complements at every store she went into.
She is over joyed with the ring, which of course makes me happy. Thanks.
JLB
From: "Johannes Kratz" jkratz@leland.Stanford.EDU
To: ray@tradeshop.com
Subject: Remaining balance
Date: Fri, 22 Sep 2000 14:16:37 -0700
Dear Ray,
Once again, THANK YOU so much for the ring. It looks fantastic, I can't wait to see the stone get set! This is just a quick note to let you know that you should go ahead and charge the remaining balance on my credit card. I would like it shipped FedEx overnight to the following address:
Please let me know which date the ring is shipped so I know when I should be there to receive it.
Once again, thank you very very much, I am really looking forward to it and am INCREDIBLY glad I asked you to craft my ring for me!
Sincerely,
Johannes
Date: Fri, 22 Sep 2000 18:18:34 -0400
From: Todd Yocum odye@bellatlantic.net
X-Accept-Language: en
To: Ray Elsey Jan@tradeshop.com
Subject: Re: Shipping!
Ray,
Coolness. It's been a pleasure purchasing from you guys, you should be receiving an order for wedding bands in the upcoming year from us. : ) I'm thinking a custom 3 rings-in-one job, but haven't worked out all the details yet. But first things first, gotta get engaged. : )
Now, if you can, you gotta do one favor for me, which is give me the juice so I have some swagger when detailing all of the finer points of the ring and what it cost to my buddies. : )
I understand the whole center stone rating, its the ring I wasn't clear about, I noticed it cost more than other platinum-gold two-tones, but wasn't sure why.
From what I learned on your site, it has 6 Bagguettes, for a total weight of approximately .33 carats. From the sidestone chart on your site, depending on their quality, that can be up to $2000pct, or $2000 x 0.33 = $667 roughly. So that leaves $1100 or more for the ring, right? How does that value get determined? I know the 18KT gold is better than 14 KT, and I recall seeing something about your platinum having a 10% iridium mixture, but that is it. When we were doing some browsing at stores, a lot of the 2-tones were going for $600-$800 or so, I figured there must be a difference in weight, metal, design or something, but was at a loss on how to explain that to my buddies.
Again, thanks for all the service, it's been a pleasure.
Todd
Date: Wed, 27 Sep 2000 14:32:24 -0500
From: Stephen Swan sswan@indwes.edu
Organization: Indiana Wesleyan University
X-Accept-Language: en
To: Duane duane@tradeshop.com
Subject: diamond received - RBVC-123043
I received the diamond and had it appraised. Thanks for the prompt delivery. The appraiser had a very good eye and was surprised when I told him how much I paid for it. He said I got a great deal on it. (Actually, he remarked that I had stolen it!) He was especially impressed with the cut. He marked it as being worth $1600 wholesale with an appraised value of $3200 plus tax. I am very impressed with the diamond and would like to keep it. Please arrange for the original certificate to be sent to me. If you have any comments on his appraisal, I would appreciate them for at lease insurance purposes.
Thanks for all your help!
Stephen Swan
Date: Wed, 27 Sep 2000 20:20:15 -0700
From: Suzanne Saunders midwife@mindspring.com
Reply-To: midwife@mindspring.com
X-Accept-Language: en
To: Bill@tradeshop.com
Subject: Rings....
Hello Bill!
The rings arrived today, and they are beautiful. I don't know how to broach the subject, so I'll just go for it!
I remember asking that my ring be 3- 31/2 mm, as my existing ring is a good 4+ mm wide, and I wanted them to have a similar feel to them. As far as I can tell, the one that I received is a hair over 2mm, and looks a little "light" next to my existing ring.
Now, I still think it is wonderful, and realize a lot of work went into it. However, I would like to consider having it beefed up a little..... What would it entail to have it made in the larger width? I know there was some special ordering of the stock, etc, etc, so it might be more involved than I want to get. But, if you give me an idea of the time/money that would be involved, it would at least allow me to decide if I wanted to go down that path.
Plus, Rich just arrived home, and it looks like his is at least a half -size too big. We had him fitted at a local jeweler, and a 10-1/2 fit perfectly. Now, I feel like maybe I've totally screwed up...... What can I do about all of this??? Are there some jewelers who fit better than others?
Anyway, let me know what you think. I feel terrible....
Suzi Saunders
X-POP3-Rcpt: elsey@tradeshop.com
From: "Kimberly Jagodnik (EWU)" QWUKIJA@am1.ericsson.se
To: "'Ray Elsey'" Jan@tradeshop.com
Subject: RE: Mike's Ring
Date: Thu, 28 Sep 2000 10:16:48 -0500
Ray,
You guys did such a tremendously wonderful job. I can't believe how beautiful Mike's ring is. He loves it too!! The ring made it in time for the wedding and we are very happily enjoying married life now.
I can't thank you enough for all your hard work, support, suggestions, and patience. Please pass my sincere thanks on to everyone that contributed to this project.
Thank you! Thank you!! Thank you!!
From: "Burns, John L." jburns@sao.cjis20.org
To: "'JanElsey@tradeshop.com'" JanElsey@tradeshop.com
Subject: GIA report
Date: Tue, 3 Oct 2000 15:04:35 -0400
Hi Jan:
I've received the ring that you al made for me. And I love it and my fiance loves it. If you could forward to me the original paperwork for the center diamond I would greatly appreciate it.
It can be forwarded to the shipping address that I gave you.
Thank you again
John
Date: Wed, 4 Oct 2000 06:09:28 -0700 (PDT)
From: Paul Havey paulhavey@yahoo.com
Subject: Ring Received
To: bill@tradeshop.com
Bill,
Received the ring yesterday and it looks GREAT. Thanks for all your help in "holding my hand" through this process and thanks to the other members of your team for providing such great communication throughout.
Best regards,
=====
Paul
paulhavey@yahoo.com
Date: Wed, 4 Oct 2000 15:03:44 -0800
To: Jan@tradeshop.com, Gary@tradeshop.com, Duane@tradeshop.com
From: sdornbos@earth.usc.edu (Stephen Q. Dornbos)
Subject: Package
Hello!
I got the ring by Fedex this morning. I love it! It's perfect.
Thank you very much!
Steve
Date: Mon, 09 Oct 2000 11:37:34 -0400
From: John Forrest elaineandjohn@erols.com
Reply-To: elaineandjohn@erols.com
To: Duane@tradeshop.com
Duane,
Hi! Very happy with the diamond platimun earring you sold me on Aug. 29.
I have not yet received the actual certificate for the diamond, however. (Ref: AGS 0001722201)
No hurry.
Please advise when it will be sent.
John
PS. Getting married next June. Going to need wedding bands. Love Celtic knot designs. Not sure I can go $1000 for a pair, however. Any recommendations?
Reply-To: "Melody Graves" mmgraves@flash.net
From: "Melody Graves" mmgraves@flash.net
To: "Bill at Tradeshop" bill@tradeshop.com
Subject: Ring!
Date: Tue, 10 Oct 2000 09:26:35 -0500
Hi Bill,
Just got the ring, and it looks spectacular. The only question I have is that I remember that either you or Randy and I had talked about leaving a small sizing area at the bottom of the ring so that if it needs to be adjusted further on down the road, the wonderful design of the engraving would not be compromised. I don't plan on sizing it anytime soon, maybe in a few years if my finger gets a little bigger or something, but do you have any suggestions? I really like the engraving the way it is right now, but I just wanted to make you aware of this minor miscommunication.
Aside from that, I would say this exceeded my expectations for this piece. Great job, guys!
Thanks,
Melody
X-POP3-Rcpt: elsey@tradeshop.com
From: Shannon536@aol.com
Date: Tue, 10 Oct 2000 16:00:47 EDT
Subject: Re: Celtic ring 4U
To: Gary@tradeshop.com
In a message dated 10/10/00 3:45:34 PM Eastern Daylight Time, Gary@Tradeshop.com writes:
Not ice the differnt font for the letters, and the bar to seperate them. Also he has reduced the width to 15mm at the widest.. Hi Gary, i just peeked at the ring and it is very, very cool. I cant wait to see it in its real form. I will be sending your money as soon as possible so we can get started. Do you have all you need on the computer so you remember who i am in three weeks? You will probably not forget me because i am driving you CRAZY.lol Im sorry.
Thanks again for all your wonderful help and skills.
Shannon
X-POP3-Rcpt: elsey@tradeshop.com
From: "Hixson, Mary" mhixson@neteffectcorp.com
To: "'Bill at Tradeshop'" bill@tradeshop.com,
Subject: Evil, evil woman....
Dear Bill,
Meet Chris. Chris...meet Bill. What a wonderful feeling it is to have two geeks--one of whom is also a jeweler, the other of whom is my fiance'-- in cahoots with each other to make sure that the most important object I have ever placed on my body is one that will make me very happy. It is thoughts like these that make me an evil, evil woman. This is what makes being a girl REALLY FUN! (This, and the fact that the guy always has to kill the spider AND pay for dinner.)
First of all, Bill -- Chris and I are totally comfortable with sending you our center stone for you to mount. Matter of fact, as long as I've wanted to own a piece of your artwork, we wouldn't have it any other way. (Found your site about 2 years ago and have enjoyed it as much for its e-commerce philosophy as I have for its gorgeous content. Your customer service is outrageous... a model for the way e-business should be conducted. And Chris and I are qualified critics in this arena -- particularly Chris. (Smooch, smooch, Darling... :-)
The rings: I like the plain white gold one for my center stone. The one that's under $600. (Don't sigh with relief yet, Chris, because I want diamonds in my wedding band. But my bonus should take care of that one, and also your wedding band. Getting scared yet, Darling? You should be...I've been wearing my makeup to bed so you won't really see what I look like in the morning.)
Caveat: Bill, can you inscribe on the inside of my engagement ring the following: "Will you cater to every fantasy I've got?"
And, on my wedding ring, I want inscribed on the inside: "Will you hose me down with Holy Water, if I get too hot?"
While I'm hoping that you're laughing at this point -- I'm a writer, can you tell? -- I'm also completely serious about the inscriptions. They may be too lengthy to do, but I would like it if it's possible.
And with that, I leave you both -- my jeweler and my beloved -- to work out the details. But remember, regardless of what we (women) say, too many diamonds is never enough! Chris, Bill will need exact specifications on Diamond so that he can make the setting. When it's all made up, we'll send it to him for a couple of days so he can set it. Kay? Kay! Yay!
Bill, I think Chris has his own timing in respect to this project, so the communication about money and delivery should be with him from here on out. (Gee, I love being a girl! GET me a grape!) But you can call or email me when you need a laugh or two. (Chris, whenever YOU need a laugh, you can just hit that nasty pothole on Post Rd. while I'm trying to put on my lipstick in the car.)
Oh, and one more thing...the one elusive element of every relationship that is more important than any other aspect... PERFECT COMIC TIMING! Remember that and you'll never see the inside of divorce court.
Kisses to Chris, and hugs to Bill.
Bye!
From: Bill at Tradeshop [mailto:bill@tradeshop.commailto:bill@tradeshop.com]
Sent: Thursday, October 12, 2000 4:35 PM
To: Mary Hixson
Subject: Ring bid, or bids........
Hi Mary.
Here's the scoop.
We can build you a "trellis" ring, very similar to the picture you sent Ray in Feb. of last year, or similar to the one we built and seen at : http://www.tradeshop.com/temp15/sarog.done.jpghttp://www.tradeshop.com/temp15/sarog.done.jpg , but with your round center (approximately 7.0 mm?), and a pair of 5.5 mm Chatham rubies, three stones total.
First, the metal portion. We can get you the ring in a 18 K yellow gold, and all the setting, excluding any stones, for $375.
Now, the rubies. I can get a pair in their "fair" quality for $350, or in a nicer "gem" quality for $450.
NEXT!
Something similar to : http://www.tradeshop.com/temp16/peasedone.jpghttp://www.tradeshop.com/temp16/peasedone.jpg , in 14 K white gold, setting your center. Hey! I think we can do this one for you for $525. That's close, huh?
NEXT!
How about something like : http://www.tradeshop.com/temp12/hollenbeck.done.jpeghttp://www.tradeshop.com/temp12/hollenbeck.done.jpeg , with heart shaped diamonds? We'll supply VS 1-2, F color sides to match your center, approximately 1/2 ct. TW, and in 18 K yellow, with a 14 K white gold crown ( nice look! ), it will run you $1505. If you wanted to go with 5 mm Chatham rubies in the sides ( again, a nice look with the two tone! ), it would be $905. Did I say nice look?
What think ye?
let me know.
I look forward to hearing back from you.
Bill ( bill@tradeshop.com )
http://www.tradeshop.com/http://www.tradeshop.com/
Voice 800-224-8086 Fax 503-256-3794
From: "David Harper" dharpernz@hotmail.com
To: raylc@teleport.com
Subject: Rings
Date: Mon, 16 Oct 2000 11:47:45 GMT
Hi Ray,
Finally managed to catch up with the package, from Fedex, Thank you very much for the reworked design & rings, we appreciate your effort. Now all we have to do is remember to take them home to New Zealand, when we get married!
Thanks again
David Harper
Date: Tue, 17 Oct 2000 10:56:57 -0700
From: paulmal@desupernet.net
X-Accept-Language: en
To: Ray raylc@tradeshop.com
Subject: Platnum Solitaire
OH MOMMA!!!!!
If you haven't figured it out yet, I just now received my ring. It is simply beautiful - it's exactly what Patty described to me as being her idea of the perfect engagement ring! In all of the shopping I've done, I never saw anything that even came close to what I am now holding! I'm sure gonna be "THE MAN" when I break this baby out! Thank you!!
Now I'm off to have this beauty checked out, and I'm only doing that because you advise that we do so - we being the lucky ones who choose to do business with your outfit. I'm positive that I have a stellar piece here!!
You guys ROCK!!!
We'll be calling on you soon for our bands.
Thanks again!! A very, very happy man,
Paul
X-POP3-Rcpt: elsey@tradeshop.com
From: glennbutler 8777871221@skytel.com
date: Tue, 17 Oct 2000 15:08:12 CDT
To: jan@tradeshop.com
Jan,
Just received my package from "Lucky's Drafting Co." Wowzers!!!
It looks so much better in person than in those web pictures (and the pictures looked great too!)
Please tell Gary, Duane, and even Ray that I am quite impressed and I will be VERY proud to present your handiwork to the future Mrs. Butler!
Lets hope she is also bedazzled and hypnotized by the ring and succumbs to my amazing charm and dashing good looks. ;-)
Thanks,
Glenn Butler
From: Eric Attell
Subject: RE: RE: I need your help with a Bday present for this Saturday :- )
Date: Fri, 7 Apr 2000 14:27:04 -0700
Status: RO
thanks a million
.Date: Fri, 07 Apr 2000 15:26:12 -0700
From: "Kari Olsen"
To:
Subject: Re: Kari Olsen : Follow-up questions on celtic wedding rings Status: RO
Jan and Ray,
I wanted to let you know that we received my ring. It is beautiful. We've had it appraised for insurance replacement purposes already. The jeweler who appraised it made the following comments- beautiful workmanship- (on a scale of 1 - 10 with mall jewelry stores stuff generally a 3- Tradeshop's work was an 8 or a 9)- lovely weight, well-set stones that should remain trouble free.
He said the stones were E-F color- as requested and ideal cut, as requested. The only place where he disagreed that we got what we wanted was on clarity. We were looking for VS1 -2, he thought we'd gotten VS2 - SI 1. I was a little disappointed by that but he did have to look awful hard to come to that conclusion and he did change to that from originally being a VS1-2. In the end, he appraised the ring for replacement purposes a full $1,500 more than we paid for it. He also said we only paid $300 over true wholesale and complained that he couldn't understand how you were in business.
In the end, I'm really happy with my Tradeshop purchase. The ideal cut and nice color stones really sparkle in sunlight and several women I work with have asked for the URL for your site.
For other folks considering Tradeshop- I was the original tough customer. I checked references, I called the Better Business Bureau, I even called their bank. They are who they say they are. I'm really glad I chose Tradeshop and plan on contacting you in the future when I am ready for the earrings and maybe a green tormaline pendant.
Thank you again for all your help!
Best regards,
Michele Pardue
Date: Sun, 16 Apr 2000 15:33:07 -0400
From: Bob Shar
Reply-To: bshar@nr.infi.net
X-Accept-Language: en
To: Jan@tradeshop.com
Subject: Shar Masterpieces
Status: RO
Hi Jan and Ray.
Thought you'd like to know that I saw the gemologist/appraiser this week and she was just totally bowled over by my platinum trio, couldn't believe the beauty of the stones and the craftsmanship-appraised the three rings for almost triple what I paid you guys! Now I need a burglar alarm......
So thanks again. I get rave reviews daily anytime I wear my rings (and sending pictures is still on MY list). Jan, when you get a chance, could you send a duplicate receipt? My original got tossed in a cleaning frenzy I think. Luckily I still have my GIA certificate to tuck away in the safety deposit box. Have a great week. I'll continue to tell everyone I see where I got my masterpieces from, and encourage them to do the same. Thanks. gina
Date: Thu, 20 Apr 2000 11:33:06 -0400
From: Emily Tidwell
Organization: Advertising & Communication Associates X-Accept-Language: en
To: raylc@tradeshop.com
Subject: WOW!!!!
Status: RO
Hey Ray & Jan-
What a great way to start my day!
The ring is Spectacular!
Fantastic!
Tasteful!
Unique!
Functional!
Elegant! and, oh, yeah, it fits perfectly!
Many, many, thanks. et
Reply-To:
From: "Victor C. Tse"
Subject: WOWWW!!!
Date: Thu, 20 Apr 2000 17:56:44 -0700
X-Priority: 3 (Normal)
Importance: Normal
Status: RO
Ray and company --
Just wanted to drop you a line to thank you! I received the ring today, and I still can't believe how beautiful it is!! I have to take it out every once in a while to look at it and marvel at the craftsmanship that went into it ...
I think that she will love the ring as much as I do! In fact, a little part of me will be sad to "let it go" - considering how much time I invested into it ... I guess that only makes me appreciate more how much you guys put into your work ...
Thanks again for a beautiful ring!!
Victor Tse
PS - I will probably need to order wedding bands to match :) Talk to you soon!!
From: Chris Townsend
To: "'Ray'"
Subject: Ring
Date: Mon, 24 Apr 2000 09:47:37 -0400
Status: RO
Ray,
The ring looks fantastic.
t's exactly what I wanted.
Thanks so much for the help and quick turnaround. You guys are great. If you could, please send the final certificate. Thanks again.
Sincerely,
Chris Townsend
Date: Mon, 24 Apr 2000 07:27:52 -0700 (PDT)
From: "G. Herrera" herrera@u.washington.eduTo: RAY
Subject: thanks!
Status: RO
Hello Ray --
Ring arrived as hoped on Friday and I proposed on Saturday AM. (She said "YES!"). The ring is BEAUTIFUL!! At first seemed substantial for her hand due to the very solid shank, but she is rapidly growing more comfortable with it and says her hand feels naked without it on. Anyway, it is exactly what I had envisioned and is a perfect home for the beautiful diamond! I had the stone checked out by a local jeweler and he was very impressed.
Thanks for all your hard work and patience with my drawn-out decisions re. the design process.
Please send the original cert. when you have a chance.
Thanks again!
Ta Herrera
From: "YAMI V-VIRK"
To: Jan@tradeshop.com, bill@tradeshop.com
Subject: Re: Ring pictures
Date: Mon, 24 Apr 2000 08:17:35 PDT
Status: RO
Dear Jan and Bill
Just like to let you know I received the ring Plat & guards....and they look terrific.....I am a little late to let you know my feelings because my email was down and I could not get on line. BUT YOU GUYS DID AN EXCELLENT JOB. THANK GOD I FOUND YOU GUYS.
BEST REGARDS,
YAMI VIRK
Ta HerreraX-Sender: jpolizo@mail.surfnetusa.com
Date: Tue, 25 Apr 2000 13:49:30 -0700
To: Ray@tradeshop.com
From: Jim Polizo
Subject: A Done Deal
Cc: Jan@tradeshop.com
Status: RO
Hi Ray,
I just wanted to drop you a note and thank you for the great work finding me a one in a million diamond and mounting it spectacularly.
When I decided I wanted a 1.57 carat D, IF, I was pretty nervous about buying such a thing. The idea of ordering a $25K+ diamond on the Internet seemed a bit out there, but your site convinced me you were a man of passion about what you do. From the moment I contacted The Tradeshop, I was in good hands.
As for the diamond you found, I had it appraised locally and the appraiser was very skeptical about an Internet purchase. This quickly turned to more "magnificent" comments than I could record. Here's a few tidbits:
"A magnificent piece"
"Obviously someone took a great deal of time and care cutting this. Extraordinary."
"This is beautiful, just beautiful."
"I'm surprised he (you) would even put this in a ring. This is the kind of piece you put in a safe-deposit box"
As for the appraisal: you charged me $24,950 for the diamond; the jeweler said *his* cost would be $24,625. The final appraisal was over $33K (and I think he hedged it a bit on the low side, because he was embarrassed about me getting it "on the Internet"). Am I pleased? YOU BETCHA!
The platinum and gold ring you made is spectacular as well. Absolutely gorgeous. Stacy loved it .... and said YES!
Thanks Ray (Jan too, and everyone else). You do great work and I'll be ordering from you again -- as well as telling all my friends.
Warmest regards,
Jim Polizo
From: "Irwin, Matthew"
To: brian@tradeshop.com
Subject: Diamond
Date: Thu, 27 Apr 2000 09:47:14 -0400
Status: RO
Hey Brian,
I just wanted you to know I am going to keep the diamond, if you could please send the original paper work that would be great. I am extremely pleased with diamond and results that were given to me by the jeweler. You guys did an excellent job and your customer service is outstanding. Thanks for everything and saving me a considerable amount of money. You helped pay for my next race weekend.
Thanks again,
Matthew Irwin
From: jamesrma@us.ibm.com
X-Lotus-FromDomain: IBMUS
To: Ray@tradeshop.com
Date: Thu, 27 Apr 2000 10:53:11 -0400
Subject: Trillion Diamond couldn't be more perfect... Status: RO
Ray,
Just wanted to start off by saying it has been a pleasure doing business with a remarkable man like yourself. I received the Trillion diamond yesterday morning and immediately took it to one of the finest jewelry chains in all of Florida. As soon as the appraiser set eyes on the diamond he quickly feel in love with it.
He stated that this "Is one of the most impressive trillion cut diamonds I have ever seen." It was at that moment I became fully confident in my purchase and the decision I made to buy the diamond through your website.
As posted on your site, the trillion was appraised as having "D/E" color....He mentioned in order for him to rate it a perfect "D" color he would need to send it off somewhere, but in his books it was a perfect "D". The clarity of the diamond was "VS1" and the carat weight of ".73". And here is the part that really knocked my socks off, he appraised the value of the trillion for almost $1,200 dollars more than I had originally paid for it. It is definitely safe to say that you can send the original certificate to me and that you will probably never see this magnificent diamond again 8-}.
I am now about to purchase a beautiful mounting for this perfect trillion to complete a perfect ring. However, the hard part of this whole ordeal is about to come in less than a week, when I surprise my wonderful girlfriend on our seven day cruise and pop the big question. She has put-up with me for seven years now and I think it is safe to say she deserves the best that I can possibly give her.
Feel free to post this on your referrals page and you can also post my work number if any skeptical buyers would like to contact me. For all the skeptical buyers out there, feel free to contact me for any information that you may want at (813) 801-7175. As I have discovered this is definitely a 110% legitimate site and will be to your advantage to purchase anything from Tradeshop Incorporated, as for you will be saving yourself a great deal of money. Once again, thanks for all your assistance and I will hopefully be able to send you some pictures from our cruise with my lovely girlfriend modeling the ring for you... *8-}~
Thanks,
James R. Martin
Date: Tue, 02 May 2000 21:17:49 -0500
To: ray@tradeshop.com, Jan@tradeshop.com From: Sarika Uppal
Cc: seanp@mail.utexas.edu
Status: RO
Ray and Jan -
I just received the ring today (the one that Sean Peters ordered) and it is absolutely beautiful. It's exactly what I wanted. Not only is the cut of the diamond beautiful but the platinum band really brings out the beauty of it. I already have gotten so many compliments on how unique this ring really is.
Thanks so much for working with Sean to have this be everthing I could have hoped for and even more!
Sincerely - Sarika Uppal
X-Sender: sar@mail.utexas.edu
X-Priority: 2 (High)
Date: Tue, 02 May 2000 21:17:49 -0500
To: ray@tradeshop.com, Jan@tradeshop.com From: Sarika Uppal
Cc: seanp@mail.utexas.edu
Status: RO
Ray and Jan -
I just received the ring today (the one that Sean Peters ordered) and it is absolutely beautiful. It's exactly what I wanted. Not only is the cut of the diamond beautiful but the platinum band really brings out the beauty of it. I already have gotten so many compliments on how unique this ring really is.
Thanks so much for working with Sean to have this be everthing I could have hoped for and even more!
Sincerely - Sarika Uppal
X-Sender: mikeloughrey@pop.mindspring.com
Date: Tue, 09 May 2000 14:24:30 -0500
To: duane@tradeshop.com
From: Mike Loughrey
D,
I got the ring this morning and it is absolutely beautiful. Thanks a million. I will let you know what she thinks of it. I am proposing next week while we are at Disney World.
Thanks again,
Mike
Date: Tue, 16 May 2000 10:55:30 -0500
From: Harlan Heiber
To: Duane
Subject: Re: appraisers
Status: RO
Duane -
Proposed, received the certificate, and got the ring appraised. The ring was appraised for $15,000, nearly double! Thanks for all of the help. The ring looks great, even better on Melanie's finger. I will be sure to forward on any referrals. Keep up the good work.
Thanks,
HGH
From: "Kaplan, James"
To: "'Duane@tradeshop.com'"
Subject: follow-up email...
Date: Wed, 17 May 2000 17:24:39 -0400
Status: RO
Duane,
In all honesty, I have not had the time to get in touch with you lately.
I wanted to let you know that the ring was a huge success with my gf's brother and his new fiance. I do not have the item number on me for the diamond, but, I am sure you can see who I am by looking at my name. The diamond was absolutely awesome! I have seen many diamonds in my days, but, this diamond was just as fine...if not finer than 98% of them.
Please send the original GIA certificate asap. The diamond is being appraised over the next couple days. However, I am quite sure of your quality and I trust you until you prove otherwise. The way I do business is simple, do right by me...and I'll stay loyal to you. But, if you were to try and pass off poor stones or workmanship (which I know Tradeshop would NEVER do) I would simply take my business elsewhere. I am easy. You can send the GIA cert. to the same address the ring went to. I will be contacting you again in the upcoming months for another diamond purchase, so, keep an ear out for me. Thanks again for a wonderful ring and a really breathtaking diamond. Keep up the great work! Take care--JIM
From: mhasty@cfl.rr.com
User-Agent: Microsoft-Outlook-Express-Macintosh-Edition/5.02.2022
Date: Thu, 18 May 2000 18:37:48 -0400
Subject: A Very Happy Customer
To: Ray Elsey
Status: RO
Ray,
FedEx delivered the package yesterday - both pieces look great!
I will now start looking for a pair of 1/2 carat stones to match.
Thank you for your knowledge and experience.
Marvin
From: Mainegull@aol.com
Date: Thu, 25 May 2000 15:20:14 EDT Subject: Re: Shipping!
To: Jan@tradeshop.com
Status: RO
Hi Jan.
I just wanted to let you know that I just received my ring. I absolutely love it!! It's so perfect!
I showed everyone here at work, and they share my sentiment. This ring is very special to me because it's from such great people: Tradeshop & my friends.
Thank you, again!
-Caren
From: "JAMIE"
To: "Gary"
Subject: ring shipment
Date: Thu, 25 May 2000 13:33:37 -0600
Organization: Prodigy Internet
X-Priority: 3
Status: RO
I just recieved the rings I ordered.
They are perfect just as before they are the right size and beautiful. I thank you for you quick shipping as I waited til the last minute before my wedding to order.
Thanks again and I hope to do business with you again. I have also told all my friends about you when they go looking for a wedding set.
Thank You,
Jamie Perkins
Subject: Ref: BARB-107712
To: Ray Elsey
Status: RO
Ray,
The most beautiful 1/2 carat diamond I have ever seen arrived after lunch today - the rest of the day was a total loss!
I took the stone to a friend that manages four retail stores in the Orlando area - his response was priceless! He called his principals and explained why they needed to upgrade their inventory.
I misplaced my loupe several days ago (I think my girlfriend has it) so the one you sent was put to use. You have raised the bar - how will we top this? Thank You,
Marvin
From: "jstringer"
To:
Date: Mon, 19 Jun 2000 08:50:18 -0500
X-Priority: 3
Status: RO
Duane,
After getting the diamond appraised, I am very satisfied with the quality and price. Thank you for assisting me with my diamond purchase. I believe that you said once I am thoroughly satisfied with the diamond that you would send the final paperwork regarding my purchase. Could you please include the full GIA grading report with the drawing of the diamond showing the various clarity characteristics (REPORT 10985418).
Thanks for your help. Jeff
From: "Vargas, Mike - CannonSA"
To: "'Duane'"
Subject: RE: Payment Method
Date: Mon, 19 Jun 2000 12:46:42 -0500
Status: RO
Duane,
I received the diamond on Saturday morning and I am very pleased. I guess I am supposed to let you know so you can send the original certificate. Also, I could not find the pictures on you web site. Would you please let me know where I would be able to find them. It is not real important, I just think it would bee cool to see them. Once again, thank you for all your help, you made it a lot easier than visiting all these overpriced Jewelry stores in my area. I would be glad to recommend you to anyone who is in the market.
Please mail original cert
Also, Please let me know when you have received this E-Mail. If I don't hear from you, I will give you a call later today.
Thank You -
Mike Vargas
From: "Ben Weller"
To:
Subject: Got it! Date: Thu, 22 Jun 2000 12:02
:55 +0400
X-Priority: 3
Status: RO
Hey Gary,
Just got my ring and it's beautiful! I think it really turned out great. It was a beautiful setting at a terrific price!
Thanks again.
Lisa McCumber
Date: Tue, 27 Jun 2000 11:14:36 -0700
From: Andy Yoder
To: Janet Elsey
Cc: Andrew Yoder
Subject: Re: Shipping!
Reply-To: Andy Yoder
Hi Jan,
I received the diamond today.
In the next couple of days I'll have it appraised, and I'll send comfirmation of my satisfation at that time.
Thanks!
Andy
From: "The Gervais"
To: "Bill at Tradeshop"
Subject: RE: Update....
Date: Tue, 27 Jun 2000 21:30:13 -0400
X-Priority: 3 (Normal)
Importance: Normal
Status: RO
Hi Bill,
The ring arrived today and it is beautiful. Sandy and I are both pleased with the finished product.
She did notice that the prongs on the one side stone are still a little 'curved' although not as badly as in the image. On close examination I could see where some work had been done on it to visually decrease the curvature -- thanks. I also noticed the prongs were still slightly out of 'square' but this is a small detail not noticed by most viewers. We are going to live with it and enjoy it. She has waited too long and neither of us are disturbed enough by these issues to want to part with the ring at this time.
Thanks for all your efforts.
I have recommended you to a friend -- Veronica Brown.
She has a ring made of 'junk' that she loves the shape and look of. I told her that if she provided it to you folks, you could surely turn it into a piece of jewelry she would treasure. She is a hard working single parent with few dreams, of which this is one. I am sending her to you because we both know you specialize in turning dreams into reality.
Best wishes,
Eric and Sandy Gervais
From: Andy Yoder
To: wendy
Cc: Andrew Yoder
Subject: Re: ORDER CONFIRMATION
Reply-To: Andy Yoder
I just wanted to let you know that I am satified with my diamond... actually I'm way more than satified. It is wonderful. I can't wait to give it to her.
Send the offical certificate when you get a chance. How will the certificate arrive (via fedex or US mail?) and who will it say it's from? I just don't want my girlfriend to get the mail and see something that is obviously diamond related.
Thanks for all of your help. You've all been wonderful!
Andy
*X-Sender: bneige0@pop.uky.edu
Date: Thu, 06 Jul 2000 13:20:37 -0400
To: bill@tradeshop.com, duane@tradeshop.com From: Brian Eigel
Subject: Ring certificate
Status: RO
Hi again Bill and Duane
- I ACCEPT! I ACCEPT! :)
I just got the ring back from the appraiser today and what can I say - they verified that ring is not only a beaut but one heck of a great deal for me as they appraised it for almost exactly double what I paid for it.
Wow. And I got grilled from the appraiser and store owner about where I bought the ring - they really couldn't believe that I paid "so little" for such an amazing ring.
Please send the original diamond certificate when you get the chance. I'll be in touch in a month or so to let you know exactly how stunned my fiancee-to-be is. :) Thanks again for you all's hard work and skill.
Sincerely - Brian
Date: Fri, 7 Jul 2000 10:31:41 -0700 (PDT)
From: David Farnham
Subject: Certificate
To: Duane
Status:
Duane,
Thank you for very much for your help in purchasing my diamond.
I was very pleased after receiving it and getting a chance to look at the rock. If you haven't already, could you please forward the original certificate to my home address, listed below.
I will certainly recommend tradeshop to any of my friends that ask.
Thanks again,
Dave Farnham
=====
David Farnham
664 W. Wellington #3W
Chicago, IL 60657
(773)832-4275
From: Kelly & Kathryn Riemenschneider
Subject: Kelly Riemenschneider
To: "'duane@tradeshop.com'"
Status: RO
Duane & everyone at Tradeshop,
The ring is PERFECT!!!
I can't say enough about it. I had it appraised by two different gemologists, both appraisals were well above what I paid. My girlfriend loved it. She cried for an hour and a half when I gave it to her. Thank you for the excellent service and advice. Rest assured I will spread the word.
Whenever you can send the original certification to me would be great.
Thanks again.
From: Larry White
To: Ray
Subject: RE: Check
Date: Tue, 1 Aug 2000 12:11:10 -0600
Wanted to let you know that my wife loved the earrings, as you told me she would. They are stunning! Also, the appraisal came in at $7,200, which is quite nice. It was a pleasure doing business with you
From: Ray [mailto:Ray@tradeshop.com]
Sent: Wednesday, June 28, 2000 10:14 AM
To: Larry White
Subject: RE: Check
>Thanks Ray. I've never been excited about jewelry before.
Yeah, I know what ya mean :) My wife and I celebrated our 26th anniversary and I can tell you that to me fine jewelry has always meant more than just merchindize... These earrings for example, there is no finer match and no finer look than this pair, idealcuts and sweetly matched for the nicest pair of earrings you will ever see...
We're set and ready to rock yer world :) ...and it's good that you are somewhat excited, for the gift you will give will be legandary indeed!
Ray
=============
From: "RichSnM"
To:
Subject: original ags
Date: Wed, 2 Aug 2000 10:26:36 -0400
X-Priority: 3
Hello Ray,
Well I am engaged now thanks to that H&A diamond. One word STUNNING!
I would like the AGS certificate sent to Stevan Rich 2302 S Manhattan Ave Apt119 Tampa, FL 33629 Please reply.
Thank you,
Stevan
From: "Daniel A. Barber"
To: "Ray Elsey"
Subject: Received Ring
Date: Wed, 9 Aug 2000 12:10:13 -0700
X-Priority: 3 (Normal)
Importance: Normal
I received the ring this morning. It's beautiful
- thank you so much for putting together a quality piece of jewelry and making this a trouble free experience. I will be taking it in for an appraisal tomorrow and should get the written results back in 5 - 7 days.
Best Regards,
Dan Barber
X-POP3-Rcpt: elsey@host.virtcert.com
From: "Hadd, Tim J."
To: "'Ray'"
Subject: RE: Tim Hadd
Date: Thu, 17 Aug 2000 15:20:53 -0500
Ray,
:) Another happy camper.
Appraisal came in at $4800.00. I've already got it insured for the year, so I plan on keeping it. Please send me the original certificate for my files.
Thanks for your fine craftsmanship.
Also, for dealing with an internet site, I felt I got personal attention and prompt reply to questions, and ultimately, very prompt service.
Thanks again,
Tim
From: "Tim and Paula Parker"
To: "Janet Elsey"
Subject: Oh Man!
Date: Wed, 22 Mar 2000 11:23:13 -0600
It is exquisitely, sumptuously, drop dead gorgeous!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I can not thank you enough Ray, I'm sure my Mother will absolutely fall in love with it, how could she not???
I've already driven all over town showing all my friends and family (except my Mother). Everyone was VERY impressed.
If you ever need a reference, I would love to help you. I really can't thank you enough for a job well done.
Sincerely,
Paula Parker
Date: Wed, 22 Mar 2000 19:35:23 -0500
From: John Gump
X-Accept-Language: en
To: Duane
Subject: Thank you
Duane,
I got the diamond and gave it to Linda yesterday.
She LOVES it! It is an absolutely exquisite diamond.
It certainly does look waaay bigger than .80. I'll be letting you know soon when to send the original cert. I'm having it validated this week.
You've been great doing business with and I'll be in touch in the next couple months to have you build a wedding ring (guard, wrap...) for it so remember what it looked like!
Thanks again to you and those I dealt with.
John X-Sender: bat@mail.internet-frontier.net
Date: Mon, 27 Mar 2000 12:38:09 -0800
To: Gary@Tradeshop.com
From: Bat
Subject: Our celtic designed rings
Gary and all,
We got our rings awhile back and it's been a madhouse working full time, my fiance going to school full time, and planning a wedding on top of it all, but I just wanted to let you all know that the rings are beautiful - beyond what we had imagined. Both were appraised hundreds above what we had paid you and the appraiser was very very impressed with your work. He seemed to be a bit jealous in a way as he tried to play it down, but he kept looking flustered and wanted to know the name of your company over and over again.
Thank you again for such fine craftsmenship and if ever the occassion should arise, we shall refer anyone whom ever asks to you.
Peter & Sunshine
Date: Wed, 05 Apr 2000 14:12:15 -0400
From: Bob Shar
Reply-To: bshar@nr.infi.net
X-Accept-Language: en
To: Janet Elsey
Subject: Re:Safe Arrival!
Gina
Date: Fri, 7 Apr 2000 12:29:48 -0700 (PDT)
From: "Kevin F. La Barre"
To: randy@tradeshop.com
Subject: Got the ring!
Randy,
No surprise but I got the ring this morning and it looks fantastic! Carol will see it tonight once, and then not again until the wedding. I'm sure she'll be delighted! Many thanks to the entire crew.
One more ring to do...
Kevin F. La Barre
From: "Troy R. Holroyd"
To:
Subject: Mission Accomplished
Date: Mon, 13 Dec 1999 21:33:55 -0600
Dear Ray,
I can't begin to put into words how beautiful the ring is. After picking it up from Fed Ex and taking it to a gemologist to confirm it's authenticity, I waited a day or so and over a lovely dinner this evening I popped the question. My now fiance was bolled over by the magnificance of the diamond and of course your craftsmanship. Please send the original papers at your convenience.
Troy Holroyd
P.S. Ray, I read your Bio page and aside from letting you know I think the ring is just gorgeous - I think you should also know there is no valid reliable research that states spelling has anything to so with intelligence.
- Dana Sherwood
X-Sender: scott%busride.com@pop02.syspac.com
Date: Wed, 15 Dec 1999 09:30:40 -0700
To: bill@tradeshop.com
From: Scott VanderStouw
Subject: the ring for scott @ dena
it arrive at 9.30a.m.
looks fantastic. can't even tell that it has been sized. unbelievable. you guys are amazing.
s.
Date: Thu, 16 Dec 1999 14:30:16 -0800
From: "Janelle Joslyn"
To:
Subject: Thank you, thank you!
Hi, Gar':
I simply LOVE this ring.
You couldn't have done a better job of helping me with just the right features. Ray did an outstanding job of creating this ring.
When we do the other band, will you remember the EXACT style # of this band I have now. It is the BEST. It is the plumpest, heaviest look and yet it is so feminine too. You have got to remember this style number when we put together the other band. It may be for a few months yet.
Many thanks, again, for helping me have the best ring creation I could ever imagine. I am going to write to Ray and tell him how much I have appreciated your pleasant, positive help during these last 4 months.
Have a wonderful Christmas. I hope you get invited to a wild Christmas party and you can drink champagne and sing Christmas carols and eat all the chocolate you want.
Take care for now,
Janelle
Date: Thu, 16 Dec 1999 16:25:47 -0800
From: "Janelle Joslyn"
To:
Subject: Fwd: My ring is so awesome . . . and so is Gary
Thank you very much for putting together my incredibly pretty ring. The materials you use and the style you have of designing really makes you an extraordinary expert in your field.
Gary was so terrific. No matter how exhausting my request were, no matter how silly my thoughts were, no matter how busy he was. . . . he always made me feel like I was his only customer. He was always friendly, respectful of my thoughts, and very thorough with style ideas and prices.
He is very good at this line of work. Thanks for having him as part of your staff. Thanks to you two, I am very proud of my ring and I show it to many, and am proud to share your website with others. Merry Christmas . . . .and thanks for making mine merrier.
(See you in a few months for my next project,)
Janelle Joslyn
Date: Fri, 17 Dec 1999 14:57:54 -0500
From: John Ampe
Organization: FoodTec Solutions, Inc.
X-Accept-Language: en
To: Duane@tradeshop.com
Subject: earrings
Hi Duane,
I received the earrings this morning, and they look very nice!
Thank you!
John Ampe
From: Tch105@aol.com
Date: Sat, 18 Dec 1999 22:48:29 EST
Subject: thanks!
To: duane@tradeshop.com
CC: randy@tradeshop.com, ray@tradeshop.com
Hey guys. Just wanted to drop you a note and say thanks! The ring, and more importantly the diamond, is awesome!!! Today I had an appraiser match the diamond to the certificate and appraise the ring.
In regards to the diamond, I have never heard the word "incredible" repeated so many times within a 30 minute period. He was very impressed with the quality of the diamond and was very professional and courteous. Not once did he ask where I got it or how much I paid. He was strictly business and gave me a letter of appraisal for over twice the price I paid at Tradeshop. So, if anyone needs a good appraiser in the middle Tennessee area, his contact info is......
Van McMinn, G.G. GIA
Lindell Jewelers
7028 Church Street
Brentwood, TN 37027
615-373-7922
Thanks again guys and I will send my friends your way!
Thomas Hughes
Date: Sun, 19 Dec 1999 17:31:45 -0500
From: Tom Gardner
X-Accept-Language: en
To: wendy
Subject: Re: Shipping
Hi, Wendy,
I received the ring early, on Saturday! I was very happy to avoid trying to get it on a work day, plus thrilled to receive it early. It's beautiful! Randy was able to create exactly what I wanted just from a few conversations and notes! The diamonds are very clean just as Duane said. I will try to get it appraised this week but I'm not sure if I can due to the holidays. I might need a little longer approval period, but I don't anticipate any problems at all.
Thanks to all of you and Happy Holidays!
P.S. Randy - you were right - I put it on my finger and that's where it stayed. Luckily my husband didn't care to wrap it up for Christmas Day - he liked it on my finger too!
Karen
Date: Sun, 19 Dec 1999 17:31:45 -0500
From: Tom Gardner
X-Accept-Language: en
To: wendy
Subject: Re: Shipping
Hi, Wendy,
I received the ring early, on Saturday! I was very happy to avoid trying to get it on a work day, plus thrilled to receive it early. It's beautiful! Randy was able to create exactly what I wanted just from a few conversations and notes! The diamonds are very clean just as Duane said. I will try to get it appraised this week but I'm not sure if I can due to the holidays. I might need a little longer approval period, but I don't anticipate any problems at all. Thanks to all of you and Happy Holidays!
P.S. Randy - you were right - I put it on my finger and that's where it stayed. Luckily my husband didn't care to wrap it up for Christmas Day - he liked it on my finger too!
Karen
From: Joan Redeker
To: "'ray@tradeshop.com'"
Subject: We got 'em
Date: Tue, 21 Dec 1999 08:48:38 -0800
Ray
After they picked me up off the floor...I love the rings! But they are too big for my left hand, I need to go find out the correct size. We also decided they are humongous on one finger so I am going to wear one on each hand. Right now I am wearing the engagement ring on my right hand, it seems to fit fine. We were thinking I could wear the wedding band on the left hand by itself, but I will need to send it back to get sized smaller.
I won't tell you the one word expletive Nick said when he saw them. We were really impressed by the workmanship and weight of the rings. The center diamond looks gorgeous!
Thanks so much
Joan
From: "Jimmy Hess"
To: "Bill at Tradeshop"
Subject: Yet Another Satisfied Customer
Date: Tue, 21 Dec 1999 13:14:24 -0500
Bill & Ray,
Thank you so much for this work of art you sent to me. It far exceeded what I expected to receive. The pictures on the net definitely do not do your masterpieces judge.
I am probably one of the pickest jewelry people around. Usually, when I buy a piece of jewelry, I end up returning it. The pieces that I really love are usually far out of reach. It was quite delightful( and surprising) to find a set of rings that look like a million bucks but do not cost it.
The rings' weight, engraving detail, and diamond quality, are just incredible. I have never seen a set that I like more. Even my fiance, who thinks jewelry is jewelry, dropped his bottom lip and said "WOW!!!!".
Thanks again and Happy Holidays!!!! Herlaine
From: goodelr@gatesmcdonald.com
Subject: MANY THANKS
To: randy@tradeshop.com
Date: Wed, 22 Dec 1999 10:39:13 -0500
BRANT'S RING IS ABSOLUTELY BEAUTIFUL, THANK YOU SO MUCH. IT IS EXTRA SPECIAL BECAUSE YOU CUSTOM-MADE IT! I HOPE HE LIKES IT TOO.......... I SENT A CHECK WITH YOUR WIFE WHO WAS MUTTERING SOMETHING ABOUT POSSESSION IS 9/10...... SO GET IT OUT OF HER!
Reply-To: "kristi Antal"
From: "kristi Antal"
To:
Subject: Appraisal
Date: Thu, 23 Dec 1999 00:29:25 -0800
I would like to get my ring appraised but I'm not usre where to go to have it done. I was referred to one jeweler by my insurance agent but he said that he would need to keep the ring for 2 days -
I love it so much that I don't want to leave it anywhere for 2 days! Do you know of anyone in Portland who could do it while I wait? I really only need the appraisal for insurance purposes. Thank you very much for your help and also, I love the ring.
I get more compliments on it.
Sincerely,
Kristi Antal
Date: Thu, 23 Dec 1999 10:08:51 -0500
From: "Dottie List"
To: Jan@tradeshop.com
Subject: Re: Shipping!
Status: RO
Hi Jan,
Got the ring. It looks great! The detail in the swirls is perfect. we are very impressed! Please tell Randy thanks and that we love it.
Happy Holidays!
Dottie
From: "Pat O'Connor"
To: "'Randy'"
Date: Tue, 28 Dec 1999 15:19:53 -0500
Dear Randy,
It will take the local jeweler about a week to work up an estimate to replace the center stone basket. In his opinion, the 4 prong basket should have the prongs placed more in the corners, like the rubies. By the way, he thought that the color of the rubies was fabulous! He asked for a value for the ring, I said 13,000.00 and he gave me a skeptical look. I said, well the diamond alone is 10,000 and he said 10,000 ?, I think you have that wrong this is a much more valuable stone!
Anyway, I'll have them do an independant appraisal and let you know what they come up with for the ring. By the way, this is no "mall" jeweler. Shreve, Crump and Lowe is as old and as Boston as Boston itself. I read in the paper that they are currently working on a millenium diamond necklace for $5,000,000.00, they have 3 interested parties.
Did you get the chocolates? They are some of Boston's best!
Thanks,
Pat
From: Kikava@aol.com
Date: Tue, 28 Dec 1999 15:31:03 EST
Subject: Hello, Happy Holidays, etc.
To: Bill@tradeshop.com
Status: RO
Hi, Bill!
Got John's ring today, and it's GORGEOUS! The picture did not do it justice. I called you earlier, but you can just email me if you'd rather.....Just wanted to make sure you got the pkg I sent with my old ring and the heart-shaped stones, and wanted to see if you could tell me what timeframe we were looking at for having the Chatham emerald photo with my 4mm sapphire for comparison.....we're leaving town for Sedona, AZ, Thursday morning, so I'd appreciate it if you could get back to me by then.
Thanks so much, and I hope you and your family are feeling better! Kristina Voorhies
From: "Jimmy Hess"
To: "Bill at Tradeshop"
Subject: My wedding set
Date: Wed, 29 Dec 1999 15:49:01 -0500
X-Priority: 3
Status: RO
Bill,
Thank you so much for creating my unforgetable/breath-taking wedding set. I would have never believed that I could find rings that are so beautiful and well made for the price that we paid. My rings are just fabulous and I can't begin to thank you and your staff enough.
I will enjoy these rings for many years to come and I will definitely tell all my friends and co-workers about you.
Sincerely,
Herlaine
From: PAULGAGNER@aol.com
Date: Wed, 29 Dec 1999 19:19:58 EST
Subject: Received Ring
To: Jan@tradeshop.com
Status: RO
Hi Jan- Just to let you know.
I received the ring. Thanks, its beautiful. Thanks for your help.
Paul Gagner
Date: Thu, 30 Dec 1999 03:58:48 -0800 (PST)
From: Randy Cramp
Subject: Re: RBBS-312534- "E-VS2 - 1.51 ct ideal cut
To: Ray
Cc: Duane@tradeshop.com
Status: RO
Ray
Duane
Thank you so much for your assistance in making my special lady so happy. The ring was a huge surprise and continues to impress everyone, including strangers who can't stop themselves from glancing our way to marvel the rock. It is definitely an eye grabber!
We were able to have a local jeweler examine the stone and appraise for insurance purposes. Let me just say that I was not disappointed (rather shocked!) with his assessment of what the stone should have costed me.
I develop e-commerce sites for a living and you reaffirmed my belief in the future of the Web. You all rock!! I will be sure to spread the word of my success!
Take care and have a Happy and Prosperous New Year!!!
Randy
P.S. Could you please send the certificate to my home address ?
Date: Thu, 30 Dec 1999 15:29:26 -0500
Subject: Platinum-channel set-diamond ring: she loved it!
From: Michael Pardales
To:
Status: RO
She loved it! She was also very surprised.
One minor issue: I did not realize that she had planned to wear it on her middle finger instead of her ring finger. The ring is a size 4 and fits perfectly on her ring finger. If she wants to wear it on her middle finger, it would probably have to be a size 4.5 or 5. If she thought she wanted too, could it be sized without great difficulty? Just curious.
She really loved it, and could not believe how heavy it was. I can tell you that it was a lot heavier than the ones we looked at in the malls earlier this year!
Hope your holidays are enjoyable,
All the best,
Michael
X-Sender: robgower@inetnebr.com
Date: Tue, 04 Jan 2000 15:40:55 -0600
To: Ray@tradeshop.com
From: Robert Gower
Subject: Happy, Happy, Happy!!
Dear Ray,
I have never seen someone so happy in my entire life. Laurie burst into tears when I gave her the ring. Thanks for helping me keep it a secret. I've checked the local shops and they should be shot for passing off the "crap" they call jewerly. Everone has gone absolutely gaa gaa for the ring, any they think it's sooo Huge. I know it's not huge, but the outragous color and clarity make it seem HUGE!! I could have never afforded a ring like this any other way. You made me feel 6'0" tall (I'm 5'9"). Thanks again for all you patients and I can't wait to have the weddings rings made.
Sincerely,
Robert Gower
Date: Thu, 06 Jan 2000 13:06:07 -0800
From: rmukai@pacbell.net
Subject: Re: Shipped!
To: Janet Elsey
Reply-to: rmukai@pacbell.net
Thanks! I received them and they are beautiful. Thanks to Ray for helping also. See ya.
X-Sender: pearse@mercury.ih.org
Date: Tue, 25 Jan 2000 12:03:18 -0600
To: ray@tradeshop.com
From: Pearse Ward
Subject: Thanks!
Dear Ray and Gary,
Now that I've had a chance to catch my breath, I just want to offer a huge thanks to you both and to everyone at Tradeshop. I do a lot of business online and you guys are the best! Prompt, courteous service, head and shoulders above most, and a product that is unmatched.
Christie loved her ring and made me the world's happiest guy by accepting my proposal, and you guys made it possible on a special day by giving me exactly what I wanted in record time.
Thanks again, and best wishes for continued success.
Pearse
From: darius.a.yaghmai@db.com
To: ray@tradeshop.com
Subject: from Darius Yaghmai
Date: Thu, 27 Jan 2000 17:25:25 -0500
Ray,
Thank-you for all the help.
She is extremely happy with the ring. The stone is absolutely beautiful. You did a wonderful job setting the stone. The stone produces an unbelievable firey brilliance. I am worried that when she is driving, she doesn't watch the road, but her hand on the steering wheel. Truly mesmerizing.
I also had it appraised, and it obviously produced Rappaport +. What I found satisfying was when I asked the jeweler what he would have charged me, he quoted $700 more.
He obviously had nothing to lose by quoting me lower than he would actually sell, so I feel the price was more than fair.
Thank-you once again, and please forward the original GIA to my home.
Thank-you,
Darius A. Yaghmai
From: "Pat O'Connor"
To: "'Ray'"
Date: Mon, 31 Jan 2000 11:02:43 -0500
Status: RO Dear Ray,
I have left it too long to write you about the wonderful engraving job you did on my ring. The diamond is beautiful and I certainly get many compliments on that and I also get many compliments on the setting in terms of the rubies and diamond accents. However, people actually "gush" over the engraving.
I have been to several local jewelers rece